DELIVERY
Delivery addresses
Please note that we do not ship to PO Boxes.
Estimated shipping costs
Free shipping for all orders with Purolator Express.
Estimated shipping date
As soon as we receive confirmation of payment, in-stock items are posted the next day (business days only). We kindly ask you to take this delay into account, as soon as we receive confirmation of payment, the items in stock are dispatched the following day (working days only). We therefore ask you to take this delay into account.
As for personalized items, allow 3 or 4 working days after approval of the retouched photo if necessary. We will contact you by email for more details.
Purolator express
Quebec: 1 or 2 working days
Rest of Canada: 2 or 3 business days
Tracking control
You will receive a shipping confirmation and tracking number by email when the order has been shipped.
Packaging
We make sure to protect your items well. The boxes are spacious and the items are well packed. If a product is damaged in transit, please contact us.
Pick up at the warehouse
Opening hours: Mon - Fri: 10:00 am - 1:00 pm
VIP MEMORIAL
189 Fusey Street
Trois-Rivieres, QC G8T 2W1
For specific requests or assistance, contact us: